Duplicate paymentapprovedhigh confidence

Duplicate payment to Summit Packaging Supply

● approved$1,058 back once refunded

01what happened

The ledger shows two $1,058 payments to Summit Packaging Supply that both reference INV-20418, made 5 days apart through different payment rails. Same vendor, identical amount, close timing and the same invoice number together score 1.00, well above the 0.70 duplicate threshold.

// rules-based explanation; AI narrative unavailable

02the fix you approved

draft.eml · approved
to:
Summit Packaging Supply, accounts receivable
subject:
Refund request: duplicate payment for invoice INV-20418

Hi Summit Packaging Supply team, Our records show invoice INV-20418 was paid twice: once on September 3, 2026 and again on September 8, 2026, $1,058 each. Could you refund the duplicate $1,058 payment, or confirm it as a credit on our account? I'm happy to send both payment confirmations if that helps. Thank you, Acme Outdoor Co.

not sent. you send it.

03evidence

Two payments for the same bill

datebank descriptorreferenceamount
2026-09-03Summit Packaging SupplyINV-20418$1,058
2026-09-08PAYPAL *SUMMIT PACKAGING SUPPLY LLCINV-20418$1,058

Duplicate score

  • Both paid to "summit packaging supply"+0.30
  • Identical amounts+0.35
  • 5 days apart+0.15
  • Both reference INV-20418+0.20
  • score (flag at 0.70)1.00

05calculations

01Both paid to "summit packaging supply"same merchant+0.30
02Identical amountsexact amount+0.35
035 days apartwithin 7 days+0.15
04Both reference INV-20418same invoice reference+0.20
05Duplicate scoresum of signals (flag at 0.70 or above)1.00
06Recoverable amountmin(first payment, second payment)$1,058

// integer cents, deterministic engine

06uncertainty and missing evidence

  • ?The vendor may have already issued a credit that is not yet visible in the bank feed.
  • ?Confirm the second payment was not a deposit for a new order.

07agent.log

+ show 15 steps
  1. 09:40:54ledger loaded: 202 transactions, 985 orders, 18 products
  2. 09:40:54202 transactions analyzed; 1 likely duplicate payment
  3. 09:40:549 recurring charges found; 1 merit review
  4. 09:40:5418 products analyzed; 1 with margin compression
  5. 09:40:54selected 3 products for market research
  6. 09:40:55loading demo dataset for 8 competitor listings
  7. 09:40:55collected 8 competitor prices (demo dataset)
  8. 09:40:552 pricing opportunities; 1 corroborate margin erosion
  9. 09:40:554 of 4 findings supported by evidence
  10. 09:40:55duplicate payment to summit packaging supply: $1,058 one-time
  11. 09:40:55margin erosion on alpine insulated bottle 32oz: $1,872 a year
  12. 09:40:55pricing opportunity on trail daypack 24l: $756 a year
  13. 09:40:55relay inbox subscription price increase: $600 a year
  14. 09:40:55$4,286 in potential annual profit recovery
  15. 09:40:564 recommendations ready for review